How can we help?

Product & Technical Support

Have a question about tires, wheels, brakes or your vehicle? We can help.

Live Chat

8am - 5pm PST, Monday - Friday 

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Call Us

8am - 5pm PST, Monday - Friday



Email Us


Manage Your Appointment Online

Change your appointment online using your email and order number.

Manage Appointment

Customer Service Feedback

For customer service feedback, please use the contacts below.

Call Us

6am - 5pm PST,  Monday - Friday

9:30am - 5pm PST,  Saturday



Email Us

Store Locations

For store hours and contact information for a store location.


For medium truck, industrial, OTR, and retread product inquiries or commercial programs, including our dedicated fleet centres, please visit, or call us 1-844-525-7761 (6am – 5pm PST Monday-Friday).

24-Hour Commercial Emergency Roadside Assistance 1-888-525-8473

Mining Tire Group

Visit the Mining Tire Group website for contact details.

Administrative Contact

For general inquiries:

Call Us

7:30am - 4:30pm PST, Monday - Friday


Mailing address: PO Box 1240, Vernon, BC, V1T 6N6

Address: 1540 Kalamalka Lake Road, Vernon, BC, V1T 6V2

For media inquiries, please visit our Newsroom.